Installation Guides

AddressTools Classic
AddressTools Free
AddressTools Lightning
PhoneTools Phone Screening
PhoneTools Click to Call and SMS

Other Documents

AddressTools: TimeZone Configurations
AddressTools: Pricing
PhoneTools: Formula Field
PhoneTools: FAQ


 Knowledge Base Documents


I've followed the Configuration Guide, but it's still not working for me. What have I missed?
My Salesforce Org has now switch to Spring'16 and I need the AddressTools browser plugins. How do I get them?
Information for Firefox add-on no longer being supported.
I've followed the Configuration Guide, and it's working for me, but not my users. What have I missed?
I've got custom address fields, how do I enable functionality for them?
I want to populate a regional data field based on my Country entry, can I do this?
How do I leverage functionality on a VisualForce page?
I can't get the 'Install Default' button or 'CountryComplete/AddressTools Administration' tab to work. Why?
How can I disable validation for certain users or profiles?
What data is sent to ProvenWorks servers when using AddressTools?
How do I set automatic Time Zone population?




Curated Import Lightning Setup
After creating a new field on an object, when attempting to map data SimpleImport is not detecting the new field. How do I correct this?
How can I set the owner of individual records to different users when importing?
How can I simultaniously import into two standard objects with SimpleImport?
How can I import data from multiple worksheets from an Excel workbook?
I am receiving a 'Wrong file type' error when uploading a supported file type


Don't hesitate to contact us at if you have any questions not covered in the guides!