PhoneTools

Watch our feature overview!

Why PhoneTools?

“PhoneTools mitigates the risk of being fined by the ICO (Information Commissioner’s Office), it is really well embedded in our Salesforce organisation and it’s one of the best installs you can find on the AppExchange, it is simple and does what it needs to do.”

– Stuart Reeves, VP Sales Technology @ Ebury

Stay compliant with UK data privacy laws

Screen your Salesforce records against the TPS and CTPS lists sourced directly from the DMA with daily refreshes.

Screen your numbers in Salesforce against the TPS and CTPS

Save valuable time by screening within Salesforce with no need for users to get distracted by going to external web pages.

Simple to adopt traffic light system

Numbers need to be screened every 28 days to remain compliant with the Information Commissioner’s Office (ICO). PhoneTools lets you instantly view the status of the phone numbers on the record and informs users of when the next screen due date is.

Manual and automated screening

Use the Screen Phone Numbers button or set up automated and batch screenings to suit your schedule.

Harness the power of flows

Queue an immediate screening job to get the screening result in seconds.

Use the screening status for reporting, queues and workflows

Run reports instantly within Salesforce using the Phone Screening status field, and include screening status in your outbound call queue functionality.

Additional JSON output to allow for custom development

Get technical and enhance your use case by leveraging the configurable Phone Screening Results field.

Sensible billing, built for compliance

Each record consumes one credit per month, which covers all the screening of every number on the record.

Pay for only the records that require screening

Create a formula to only screen records that need screening as opposed to screening your entire database.


Book a demo

Hop on a call with us to check out PhoneTools, our app for Salesforce that keeps you compliant!