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Screen the UK Telephone Preference Service lists in Salesforce®

Stay compliant with PhoneTools, the quick-to-deploy TPS and CTPS screening solution for businesses making cold calls within the UK

PhoneTools component with cursor and potential user

Who are you cold-calling?

Individuals

You are legally required to screen these phone numbers against the Telephone Preference Service (TPS) – the UK central register of individuals who have opted out of receiving live marketing calls.

Companies

Did you know that you’re legally required to screen company phone numbers against the Corporate TPS (CTPS)? It works in the same way as the TPS, but for UK companies and other corporate bodies.

Both

Screen against both the UK TPS and CTPS lists in Salesforce easily with PhoneTools.

Ebury case study on staying TPS and CTPS compliant with PhoneTools

Why PhoneTools?

PhoneTools helps Ebury with UK TPS and CTPS compliance

“PhoneTools mitigates the risk of being fined by the ICO (Information Commissioner’s Office), it is really well embedded in our Salesforce organisation and it’s one of the best installs you can find on the AppExchange, it is simple and does what it needs to do.”

– Stuart Reeves, VP Sales Technology @ Ebury

See PhoneTools in action

Discover how PhoneTools can help your team screen phone numbers for TPS and CTPS compliance, protect your brand, and maintain cleaner phone data in Salesforce. Choose your region to book a personalised demo with our team and explore how PhoneTools could fit your organisation’s needs.

Can’t find a suitable time, or prefer to speak by email first? Send us your questions through our Contact form, and our team will get back to you.

Don’t need a demo?

Install PhoneTools directly from the Salesforce AppExchange. Our comprehensive installation walkthrough will guide you through setup so you can begin screening phone numbers for TPS and CTPS compliance in your own Salesforce environment.

Available on the Salesforce AppExchange

Key Features

Explore PhoneTools features


Stay compliant with UK data privacy laws

Screen your Salesforce records against the TPS and CTPS lists sourced directly from the DMA with daily refreshes.

tps & ctps logos
phonetools component showing phone screening results, tps not listed, ctps listed

Screen your numbers in Salesforce against the TPS and CTPS lists

Save valuable time by screening within Salesforce with no need for users to get distracted by going to external web pages.

Simple to adopt traffic light system

Numbers need to be screened every 28 days to remain compliant with the Information Commissioner’s Office (ICO). PhoneTools lets you instantly view the status of the phone numbers on the record and informs users of when the next screen due date is.

phonetools status icons, do not call, safe to call, not screened
phonetools component with cursor clicking 'screen' button

Manual and automated screening

Use the Screen Phone Numbers button or set up automated and batch screenings to suit your schedule.

Harness the power of flows

Queue an immediate screening job to get the screening result in seconds.

flow setup in Salesforce that checks to see if a phone number has already been screened, and if not, screens that number
report within Salesforce that shows the screening status of a list of phone numbers

Use the screening status for reporting, queues and workflows

Run reports instantly within Salesforce using the Phone Screening status field, and include screening status in your outbound call queue functionality.

Additional JSON output to allow for custom development

Get technical and enhance your use case by leveraging the configurable Phone Screening Results field.

phonetools custom fields, phone screening status, next phone screen date, is country UK, phone screening results
phonetools component with cursor clicking 'screen' button

Sensible billing, built for compliance

Each record consumes one lookup per month, which covers all the screening of every number on the record.

Pay for only the records that require screening

Create a formula to only screen records that need screening as opposed to screening your entire database.

phonetools component showing a US number with an excluded from screening popup. along with USA flag

TPS and CTPS pricing

Free

£0/year

  • Up to 250 records screened monthly
  • Upgrade at any time
  • Automated and manual screening
  • TPS and CTPS databases available
  • Check your lookup usage
  • Email support

Premium

Starting from £1,500/year

  • Up to 10,000 records screened monthly
  • 10,000+ records pricing on request
  • Automated and manual screening
  • TPS and CTPS databases available
  • Check your lookup usage
  • Email support

Ready to stay compliant with PhoneTools?

Explore PhoneTools in your own Salesforce environment, or book a personalised demo to discuss your compliance requirements with our team.

4.91/5 from 23 AppExchange reviews