Frequently asked questions

Yes you can! Alongside purchasing your AddressTools licenses, you can purchase lookups to verify your addresses against global postal authorities. Contact us at sales@provenworks.com for an accurate quote.

Yes! You can autopopulate exact county values using both our real-time and automated postal address verification. If you don’t need full postal verification, you can populate US-county values using US-ZIP-based values.

Yes! AddressTools Premium supports custom objects and text fields.

Yes – you have full control over any of the data installed in your organisation. The package provides 7 custom objects which are populated with records which act as the data backbone for the product. These can be updated just as you would edit any other record in your environment.

Alternative Country/State Names is a feature supported in the Premium version of AddressTools. In this, you can add a list of acceptable values for a single country/state, some common data is provided out-the-box such as England, Scotland, Wales and Northern Ireland being acceptable values for the United Kingdom. Global standards are also acceptable out of the box such as ISO-2 and ISO-3.

Yes you can! You can manually verify addresses in real-time on a per-record basis or you can schedule automated verification for records defined in a Salesforce report. Further flexibility is available, just drop us a line!

Great! AddressTools Premium supports Nonprofit Cloud and the Nonprofit Success Pack (NPSP). We love working with nonprofits and we offer Not-For-Profit discounts on all of our products, including our AddressTools licenses. Please do get in touch with us to talk through your specific requirements.

AddressTools Premium supports standardisation of not only ISO country values, but also local language names and global German, French and Spanish country names. AddressTools Free is limited to ISO values, e.g. US/USA/United States.

We’re Salesforce experts and have seen many crazy organisations in our time! The solution is extremely versatile and can be implemented in many different ways. To be sure if we can support you, we’d love to discuss your requirements and see how we can make AddressTools work for you. Please get in touch!

Yes. Geocoding is part of AddressTools, populating latitude and longitude fields to support routing, field service, location-based pricing and automation.

AddressTools has been tested and implemented in the following editions, however it is not limited to the list below.

– Sales Cloud
– Service Cloud
– Nonprofit Cloud
– Commerce Cloud
– Higher Ed Cloud
– Government (Plus) Cloud

We always recommend taking the product for a spin using our free 14-day trial and getting in contact if you have any questions.