Events season is well and truly under way thanks to AppExchange Live! The first UK event of its kind, this in-person conference was packed with informative keynotes, customer-centric breakout sessions, and a bustling expo hall. The ProvenWorks team was thrilled to be a part of it all, and we’re looking ahead to more events this summer!
One of the standout moments of AppExchange Live was the keynote speech from Salesforce VP, ISV Sales EMEA & APAC, Virginia Matassa and Senior Director, ISV Technology Solutions, Marco Kuster. They share some startling statistics from Capgemini:
75% of companies think they are customer-centric. 30% of customers actually agree.
This data proves that the customer success gap is very real, and experienced by most customers.
With 91% of Salesforce customers having installed an app from the AppExchange, the importance of putting customers at the centre of business could not be clearer. This message resonated with us here at ProvenWorks, where we believe our value that customer success is everything. When you purchase one of our solutions, you’re not just buying software, you’re buying years of experience and expertise in solving your problem.
We also enjoyed attending some of the industry breakout sessions, where we heard from inspiring Salesforce customers like Clarins, NHS Professionals and Jaguar Land Rover about how they leverage the power of the AppExchange. It was inspiring to see how much innovation is happening in the Salesforce ecosystem, and we can’t wait to bring some of these ideas back to our own team!
At our ProvenWorks sponsorship booth, we loved connecting with attendees, including plenty of our own customers, and sharing the latest about our suite of products. We were thrilled to receive such positive feedback about our solutions and to answer questions from people looking to enhance their Salesforce experience and empower their users to be data heroes.
What events are coming up?
Looking ahead, we’re excited to be a part of several upcoming events in the Salesforce ecosystem. We’ll be attending London’s Calling on 9th June and World Tour London on 29th June.
We can’t wait to see familiar faces and meet new friends at these events!
At ProvenWorks, we believe that events like AppExchange Live are essential for staying up to date with the latest trends and building connections in the Salesforce community. We’re committed to being a part of these events and helping people get the most out of their Salesforce experience.
AppExchange Live was a fantastic way to kick off the 2023 events season. We’re grateful for the opportunity to connect with so many amazing people and learn more about the exciting things happening in the Salesforce ecosystem. We look forward to seeing you at the upcoming events!
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