“AddressTools is a no brainer decision. First of all, the solution just works. It is simple to use. And the Customer Service and Support is excellent. I can’t recommend this product enough.”
— Rusty Wissmiller, SVP – Aerospace Operations at AssuredPartners Aerospace
Transforming address data for a leading aviation broker
AssuredPartners Aerospace, the largest General Aviation Broker in the United States, provides insurance solutions across the entire aviation ecosystem, excluding airlines. Headquartered in Colorado, AssuredPartners Aerospace has been on a mission to streamline their operations and improve their CRM data accuracy.
The challenge: ensuring accurate address data
AssuredPartners Aerospace faced significant issues with incorrect and incomplete address data in their Salesforce CRM. During a mass mailing campaign, it took four hours to clean up the address information, highlighting the need for a more efficient solution to verify addresses before they were entered into the system.
The solution: implementing AddressTools for instant address verification
It was crucial for AssuredPartners Aerospace to find a tool that seamlessly worked in Salesforce OmniScript as well as their standard Account entry. For them, AddressTools was the comprehensive solution that would not only verify addresses against the USPS database but also offer prefill functionality for their users and customers at point of entry.
Effortless integration and minimal training
Integrating AddressTools into their Salesforce environment was a straightforward process. The solution’s intuitive design meant that users required virtually no training. AddressTools suggests only verified addresses to users and automatically corrects and standardises the address fields upon address selection, significantly reducing manual entry errors.
Immediate impact and tangible results
“A big win for our company.”
— Rusty Wissmiller, SVP – Aerospace Operations at AssuredPartners Aerospace
AddressTools has delivered substantial improvements for AssuredPartners Aerospace:
- Time savings: The time-consuming task of cleaning up address data for mailings has been eliminated, thanks to AddressTools’ verification at point of entry to Salesforce.
- Enhanced data quality: AddressTools ensures that every address entered is a verified, deliverable address, sourcing data from the USPS as well as global postal authorities. The solution also enabled them to clean up all their existing addresses in their Salesforce org in one batch cleanse. This provides AssuredPartners Aerospace with reliable data for mailing, reporting and assignment processes moving forwards.
- Operational efficiency: AssuredPartners Aerospace manages a large volume of online traffic, including four key address collection areas. AddressTools streamlines data entry for clients in particular, reducing human error and data entry time.
Why AssuredPartners Aerospace recommends ProvenWorks
“ProvenWorks support has been fantastic. They are very responsive and have been able to easily solve our problems so we can move forward.”
— Rusty Wissmiller, SVP – Aerospace Operations at AssuredPartners Aerospace
AssuredPartners Aerospace has experienced exceptional support from the ProvenWorks team. The responsiveness and effectiveness of ProvenWorks’ customer service have been pivotal in their decision to integrate AddressTools into their new Salesforce project.
Discover the power of AddressTools
AddressTools is an award-winning package for Salesforce that helps you standardise, validate, and verify your address data. Book a demo to see AddressTools in action with our team.
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