AddressTools v10 introduces new data points that expand the address data available within Salesforce®. This release enriches records with deeper geographical context through new capabilities like ‘Geolocation’ and ‘Property Use’ values, alongside improvements to international address handling, the user experience for duplicate detection, and updated package security.

Here is what we will cover:

• Geolocations with verified address data
• Property Use for verified addresses
• Streamlining state and province data for international addresses
• Addition of ISO Currency Code to each country record
• Alignment of duplicate detection with the Salesforce experience
• Updated security and permission sets (important breaking change note)
• API version 66.0 updates
• How to upgrade
• How to get access to geolocation functionality

Geolocations with verified address data

AddressTools v10 introduces geolocations as an add-on feature, giving you latitude and longitude directly alongside your verified address data. When an address is verified, AddressTools can now return geolocation coordinates, making it easier to power mapping, territory planning, proximity searches, and location-based automations in Salesforce.

Example uses include:

• Plotting accounts and leads on maps for your sales teams.
• Driving “nearest store/office” lookups based on a contact’s location.
• Enabling service routing and dispatch based on real distances rather than just ZIP or postcode.

Geolocation is available as a separately licensed capability. Find information at the end of the article on how to try out geolocations.

Introducing ‘Property Use’ to identify residential and commercial addresses

AddressTools 10.0 introduces the Property Use field, a new data point that is automatically populated when an address is verified. This field classifies the property at a given address as Residential, Commercial, or Unknown, giving you richer context about the addresses in your Salesforce org.

Example uses include:

• Segmenting accounts or leads by property type for targeted sales or marketing campaigns.
• Routing service cases differently based on whether the property is a residential or a commercial premises.
• Improving data quality checks by flagging unexpected property types, such as a B2B account registered at a residential address.

Property Use data is available for addresses in the following countries: United States, United Kingdom, Canada, Australia, Belgium, and the Netherlands. For addresses outside of these six countries, the Property Use field will return Unknown.

Property Use is included with verification in AddressTools Premium 10.0 at no additional cost. The field populates automatically during the standard verification process, alongside your existing address data once the field has been created and mapped in your address block.

Streamlining state and province data for international addresses

AddressTools v10 introduces updated logic for handling administrative areas in countries where a state or province is not required for mailing purposes. In previous versions, certain addresses might return a duplicated value in both the City and State/Province fields. This update ensures that if a country does not require a state for a valid address, the field will remain null to prevent redundant data entry and improve overall record clarity.

An example of this change in action:

• Previous Behaviour: An address in Sheffield would return Sheffield as the City and Sheffield as the State.
• New Behaviour: The tool identifies that a State/Province is not required for a GB mailing address. It will return Sheffield as the City and leave the State/Province field null.
• This refinement provides several benefits:
• Cleaner Data: Eliminates redundant or unnecessary geographical data in your Salesforce org.
• Mailing Accuracy: Ensures custom address labels and digital exports follow the specific postal standards of the destination country.
• Improved Reporting: Prevents “State” reports from being cluttered with duplicate data for countries that do not utilise that hierarchy.

This update to address verification logic is a service-level change. As a result, it will affect all versions of AddressTools currently in use, ensuring consistent data handling across your entire environment.

Currency ISO Codes for each country

AddressTools v10 now includes Currency ISO values for every country record provided with the product. Each country entry now lists its official three-letter ISO 4217 currency code. For example: “USD” for the United States, “GBP” for the United Kingdom, and “EUR” for countries using the Euro.

This enhancement makes it easier to:

• Align address and country data with financial or pricing systems that rely on ISO-standard currency codes.
• Power quoting workflows that select the appropriate currency directly from a record’s country.
• Provide consistent currency references for reporting and automation.

The new currency field is populated during the data installation stage of setup. For existing implementations, you will need to upgrade your package to v10, then navigate to the AddressTools Administration page and run Update Data.

Alignment of duplicate detection with the Salesforce experience

AddressTools includes an override component that replaces the standard Salesforce new record modal, providing interactive address verification at the point of entry. In AddressTools v10, we have updated the override component so that duplicate detection now aligns closely with Salesforce’s standard new record behaviour.

You can expect:

• Duplicate alerts that appear in the same style and context as native Salesforce.
• A smoother experience for users who switch between the override and standard new record screens.
• Consistency in how duplicates are identified and presented to the users, reducing confusion and improving user experience.

No configuration changes are required. The enhanced duplicate behaviour is included automatically with the updated override component in AddressTools Premium v10.

Updated permission sets and security (important)

We have updated our permission model so AddressTools runs some of the core functionality in system mode, ensuring our code can always access the managed package objects it needs without overprovisioning your users.

What this means:

• AddressTools logic now runs with appropriate system-level access to its own objects.
• You should no longer rely on AddressTools packaged permission sets to grant users access to AddressTools objects (see important note below).
• Instead, we recommend explicitly granting object-level and field-level access via your own permission sets and profiles, aligned with your security model.

Important: If your org currently depends on the packaged permission sets to provide access to AddressTools objects, you may see breakages or access errors after upgrading.

Before upgrading in production:

1. Review if users rely on the AddressTools packaged permission sets to gain access to fields on the packaged objects outside of what AddressTools functionality requires.
2. If yes, create or adjust your own permission sets to grant the required access to objects and fields used by those users.
3. Test these changes in a sandbox with the 10.0 package installed.

API version 66.0 updates

All AddressTools Apex classes and components have been updated to API version 66.0, aligning AddressTools Premium with the latest Salesforce platform capabilities. This helps ensure compatibility with recent Salesforce releases and positions you for future platform enhancements without needing to worry about legacy API behaviour.

How to upgrade to AddressTools Premium v.10:

To access these latest features, you simply need to upgrade the managed package from the Salesforce AppExchange.

Visit AddressTools on the AppExchange

Need more help? We have a handy guide which will walk you through best practice when upgrading packages.

I want to try verification with geolocation data, what should I do?

Unlock the full potential of verified addresses by adding geolocation data to your records. Whether used to optimise service routes or improve your territory planning, we are ready to help get you started. Get in contact with your ProvenWorks account manager or contact us now to discuss enablement and pricing.

Introduction: The Hidden Cost of Inaccurate Address Data

Fraud is on the rise, with online scams becoming increasingly sophisticated. One overlooked form of fraud involves providing incorrect or fake addresses when submitting contact details. For businesses, this can result in missed deliveries, wasted resources, and compromised customer trust.

If your company relies on address data – whether for deliveries, customer verification, taxation or regulatory compliance – you need to be confident that the addresses you receive are valid. Inaccurate or fake address submissions can harm your bottom line and open the door to fraud. Fortunately, real-time address verification can help.

In this post, we’ll explore address data fraud, how fraudsters manipulate address data, and how ProvenWorks’ AddressTools can help U.S. businesses stay one step ahead.

What Is Address Data Fraud?

Address data fraud occurs when a person provides false, incomplete, or manipulated address information to deceive a business. This can happen during online transactions, account sign-ups, or any form submission that requires an address. The goal is often to bypass validation checks, avoid detection, or exploit system weaknesses for fraudulent purposes.

One common tactic involves mismatched ZIP codes and street addresses. For example, a fraudster may enter a legitimate ZIP code but pair it with a street address that doesn’t exist in that area to trick basic address validation systems. Why? To:

• Make stolen credit card purchases without triggering address verification systems.
• Bypass geographic restrictions, such as country-specific product availability or shipping rules.
• Avoid fraud detection systems that rely on matching a billing address to a payment method.

Another tactic involves entering an incorrect country or state to access services or pricing not available in their actual location. For instance, a fraudster might select “United States” on a form to unlock shipping options or promotions reserved for U.S. customers, while providing a non-U.S. address.

Common Examples of Address Data Fraud:

1. Fake addresses: Fraudsters use non-existent or random addresses to avoid detection.
2. Mismatched ZIP codes: A valid ZIP code paired with an incorrect street address to make it harder to verify.
3. Incomplete addresses: Missing key components (like apartment numbers) to delay delivery or verification.

Why U.S. Businesses Need to Worry About Address Data Fraud

For U.S.-based businesses, inaccurate address data can have serious implications. Beyond the immediate cost of failed deliveries, incorrect addresses can lead to regulatory issues, damaged brand reputation, and reduced operational efficiency.

According to USPS, 15% of addresses entered online contain errors, which can lead to billions in lost revenue annually. The rise of e-commerce and remote transactions has made address validation more critical than ever.

Here’s how address data fraud impacts businesses:

The Risks of Inaccurate Address Data:

• Lost revenue: Deliveries that can’t be completed due to incorrect addresses lead to wasted shipping costs.
• Fraudulent transactions: Fraudsters use fake addresses to carry out scams.
• Regulatory non-compliance: Certain industries require accurate address data for compliance purposes.
• Damaged customer trust: Failed deliveries and incorrect data can harm your brand’s reputation.

How Address Verification Helps Prevent Fraud

The good news? Address verification at the point of entry can prevent fraudulent address submissions before they cause damage. By verifying that an address is real, complete, and accurately matches the ZIP code, businesses can reduce fraud risk and improve data quality.

The Key to Address Verification: Real-Time Detection

Real-time address verification ensures that addresses are checked as they are entered, preventing fraudulent or incorrect submissions from making it into your database. This proactive approach stops bad data at the source, reducing the need for costly cleanup later.

How AddressTools by ProvenWorks Can Help

For Salesforce users, ProvenWorks’ AddressTools is a powerful solution to ensure address accuracy and prevent address data fraud.

AddressTools provides:

1. Real-Time Address Verification

Addresses are verified as they are entered, ensuring they are real and match the ZIP code. The tool checks against trusted CASS™ certified datasets to mitigate incorrect or fraudulent entries.

2. Type-Ahead Address Suggestions

When users enter incomplete or incorrect addresses, AddressTools provides suggested corrections. This helps reduce manual errors and ensures that your database remains accurate and complete.

3. Standardized Address Data

AddressTools standardizes addresses to ensure consistency across your Salesforce instance. This improves reporting accuracy and makes it easier to comply with regulations.

4. Address Data Enrichment

AddressTools can auto-populate additional data points for the address, for example time zone, sales territory or U.S. county, which can be then utilized in other parts of the business logic.

5. Seamless Integration with Salesforce

AddressTools integrates directly into your existing Salesforce workflows, providing a user-friendly experience without disrupting operations.

Why Accurate Address Data Matters for U.S. Businesses

Accurate address data isn’t just about reducing fraud – it’s also about improving operational efficiency and customer satisfaction.

Here’s why:

1. Improved Operational Efficiency

Accurate address data means fewer failed deliveries, fewer returned packages, and fewer manual data corrections. This saves your business both time and money.

2. Enhanced Customer Trust

When deliveries arrive on time and at the correct address, customers are more likely to trust your business. Building trust leads to repeat business and positive word-of-mouth.

3. Regulatory Compliance

For industries like finance and healthcare, maintaining accurate address data is essential for regulatory compliance. AddressTools helps businesses avoid penalties and stay compliant with legal requirements.

Conclusion: Protect Your Business with ProvenWorks’ AddressTools

Address data fraud is a growing concern for U.S. businesses. Mismatched ZIP codes and fake addresses can lead to financial losses, missed deliveries, and damage to your brand’s reputation.

With real-time address verification from ProvenWorks’ AddressTools, you can prevent fraudulent address submissions, improve data accuracy, and enhance your business operations.

Want to see how AddressTools can work for your business?