Blog

How to: Solve “Country isn’t standardizing to the full name when saving a record with AddressTools”

If the country value doesn’t standardize, it’s usually because the AddressTools trigger isn’t running on that object or standardization isn’t enabled for the package or address block.

How to fix it?

  1. Enable the trigger for your object.
  2. Turn on standardization and choose your country format.
  3. Turn on Standardize Country for the specific address block.

Step-by-step resolution guide:

1. Make sure the AddressTools trigger is on for your object. 

2. Turn on standardization and choose the country format. 

  • Go to AddressTools Administration | Settings.
  • In Feature Enablement, select Standardization Enabled. 
  • Set Country Standardization Format to Name (or other choice) and save.

3. Enable standardization on the address block. 

  • Go to AddressTools Administration | Address Blocks. 
  • Click Edit next to the relevant object’s address block.
  • In Global Settings, check Standardize Country and save.

If you are still experiencing issues and need assistance, contact support@provenworks.com.

Leave a Reply

 

Discover more from ProvenWorks

Subscribe now to keep reading and get access to the full archive.

Continue reading